Last updated: May 14, 2026
This Cookie Policy explains what cookies are, how TidalFi uses them on www.tidalfi.ai, Trading Desk, and related TidalFi web services, and how you can manage your preferences.
Cookies are small text files stored on your device by a website. They help the site remember information about your visit — such as your login session or language preference — so you do not have to re-enter it on your next visit. Some cookies are essential for the platform to work; others help us improve your experience or measure platform performance.
These cookies are required for the platform to function. They cannot be switched off. They are typically set in response to actions you take — such as logging in or submitting a form.
| Cookie | Purpose | Duration |
|---|---|---|
| auth_token | Maintains your authenticated session | Session / 7 days |
| __csrf | Cross-site request forgery protection | Session |
| tidalfi_cookie_consent_v3 | Stores your cookie consent choices across TidalFi web and Trading Desk | 1 year |
| locale | Stores your language selection | 1 year |
These cookies provide enhanced functionality and personalisation. They may be set by us or third-party providers. Disabling them may affect how some parts of the site operate.
| Cookie | Purpose | Duration |
|---|---|---|
| ui_theme | Remembers your dashboard layout preferences | 1 year |
| chart_settings | Saves your trading chart configurations when this preference is enabled | 1 year |
| intercom-* | Live chat support widget (Intercom) | 6 months |
These cookies help us understand how visitors use TidalFi web and Trading Desk — such as which pages are visited and how users navigate between services. Trading Desk analytics events are sanitized so that account tokens, wallet addresses, email addresses, and full URL query strings are not sent to Google Analytics.
| Cookie | Purpose | Duration |
|---|---|---|
| _ga | Google Analytics — distinguishes users | 2 years |
| _ga_* | Google Analytics — session state | 2 years |
We currently do not use marketing or targeting cookies on TidalFi. If this changes in the future, we will update this policy and request your consent before placing any such cookies.
Your preferences apply across supported TidalFi subdomains when your browser accepts shared-domain cookies. You can update your preferences at any time using the cookie consent panel on this site. Where a “Manage Cookies” option is available in the footer, clicking it will reopen the preferences panel.
You can also control cookies through your browser settings, but note that blocking all cookies may prevent some parts of the platform from working correctly.
Questions about this Cookie Policy? Contact us at [email protected]. For broader data protection matters, see our Privacy Policy.
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